
Emotional Intelligence in AI Marketing: Crafting Authentic Brand Communication
Artificial intelligence (AI) has come a long way since its inception. It has reached the point where its conversational skills and generative capabilities are believable — but can you use it to craft authentic brand communication? What Is Emotional Intelligence in Marketing? Emotional intelligence is the ability to manage your feelings and understand others’ emotions. Self-awareness, self-regulation, empathy and social skills are four of its